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COVID-19 Update

COVID-19 Update

Our guests’ health and safety are extremely important to us. Please continue to social distance and wear a mask.

COVID-19 Policies & Procedures

While we’re still working on the development of the AT&T Discovery District®, there are several spaces now open for you to enjoy. The health and safety of our guests are extremely important to us. Outlined below are some protocols we have in place to help combat the spread of COVID-19 and make your visit as safe as possible. We are continuing to monitor the situation, and we will adjust our policies and procedures accordingly. If you have questions or feedback, we’d love to hear from you. Please contact us HERE.

  • The AT&T Experience Store
    • Complimentary hand sanitizer is available at the front and encouraged upon entrance and exit
    • Complimentary face coverings are available at the front
    • High-touch areas are sanitized after each customer interaction, including furniture and doors
    • On-site signage and Brand Experience Managers guide traffic flow to maintain limited capacity and social distance
    • Team members wash hands or use sanitizer after every customer interaction, as well as always wear a face covering and gloves during shifts
      • Any individual with a temperature above 100 degrees or experiencing symptoms of illness will be sent home
    • Whenever possible, interactive customer experiences are modified to be touchless
      • Visitors are provided with a stylus to use any touchscreens
  • The Grove & Plaza 
    • Outdoor tables and chairs are sanitized every two hours
    • Tables are placed at least 6 feet apart to help maintain proper social distance
    • On-site security and signage are placed throughout the District to remind and encourage visitors to practice safety guidelines, including maintaining 6 feet of distance and wearing face coverings
    • Complimentary face coverings and hand sanitizer are available for all District visitors at the AT&T Experience Store and the AT&T Lobby
  • 7 AT&T Garage (1212 Jackson Street) 
    • Open to District visitors during weekdays after 5 p.m. and anytime on weekends, the lobby of this parking garage is sanitized multiple times a day
      • Complimentary hand sanitizer is also available and encouraged upon entrance and exit

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